Privacy Policy

1. Introduction

Welcome to Oasis. This Privacy Policy explains how we collect, use, and protect your information when you use our hotel services and accommodations, as well as other services related to your stay.

2. Information We Collect

We collect the following types of information:

• Personal Information: Your name, address, phone number, email address, and other details you provide when making a reservation or using our services.
• Interaction Data: IP address, browser type, time spent on the website, pages viewed, and inquiries regarding our hotel services.
• Reservation Information: Details about your booking, including room type, special requests, and other preferences.

3. How We Use Your Information

We use your information for the following purposes:

• Informing you about new services, promotions, and special offers from Oasis.
• Processing and fulfilling your reservations, including confirming and clarifying details.
• Improving our platform and optimizing your experience with our hotel services.
• Ensuring security during transactions and meeting legal requirements.

4. Sharing Your Information

We may share your information with:

• Partners and Service Providers: To fulfill your bookings and provide updated information about our hotel services.
• Legal Requirements: If required by law or to meet legal obligations.

5. Your Rights

You have the right to access, update, or delete your personal information that we collect during your interaction with our hotel services.

6. Data Security

We take all necessary steps to protect your information, including using encryption for payment transactions and ensuring proper data storage.

7. Cookies

To improve your experience on our website, we use cookies. They help us remember your preferences and make your interaction with our site more convenient. You can manage your cookie settings in your browser settings.

8. Changes to This Privacy Policy

We may update this policy and recommend you regularly review it to stay informed of any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (437) 837-96-60
• Address: 1515 Discovery St, Vancouver, BC V6R 4K5, Canada

10. Data Retention

We will retain your personal data only as long as necessary to provide our hotel services or as required by law.

11. Children's Privacy

Our services are not intended for children under 13 years old. We do not collect personal data from children.

12. Mobile Device Data

If you access our platform through a mobile device, we may collect information about your device type, operating system, and other technical data.

13. Third Parties

We may provide access to certain parts of your information to third parties, including for advertising, analytics, or marketing purposes. All third parties are required to provide appropriate protection for your personal data.

14. International Data Transfers

Your personal data may be transferred outside your country for processing in accordance with this Privacy Policy.